At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
This role provides subject matter expertise and support for functional applications used by project teams to align technology solutions(Learning Management Systems) with business needs. It involves documenting and maintaining processes to manage requirements, prioritize initiatives, control projects, and support continuous improvement. The role differentiates by interfacing with senior leaders and cross-functional disciplines such as information technology, and business channels. Success is measured by effective solution delivery, process improvements, issue resolution, and stakeholder satisfaction. The work impacts organizational efficiency and customer outcomes by ensuring reliable application functionality and alignment with corporate objectives.
Job Responsibilities:
- Provide subject matter expertise to improve core functional applications and translate business needs into system design and specifications
- Design, develop, and test tool enhancements based on business requirements
- Investigate, analyze, and resolve functional issues, collaborating with vendors as needed
- Manage deployment processes including request management, testing, change management, and communications
- Lead data configuration, quality analysis, and documentation to support root cause analysis and process improvements
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
- Bachelor's Degree plus 3 years of related work experience
OR advanced degree with 1 year of related work experience
OR combination of education and experience deemed equivalent (Required) - Acceptable areas of study include Computer Science, Business Analysis, Project Management, or a related field, or equivalent experience. (Preferred)
- 4-7 years Experience with software development, database and business intelligence development, and unit through functional acceptance testing. (Preferred)
- Experience creating Business Requirements, Project Plans, Project Schedules and associated project materials. (Preferred)
- 4-7 years Experience in Business Analysis. (Preferred)
- 4-7 years Experience in telecommunications industry preferred. (Preferred)
- 4-7 years Experience in delivery projects and solutions utilizing a project and portfolio management tool or enterprise requirement management tool. (Preferred)
Knowledge, Skills and Abilities:
- Software Development (Required)
- Database (Required)
- Business Intelligence (Required)
- Project Management (Required)
- Cross Functional Team Building (Required)
Licenses and Certifications:
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $85,700 - $154,600
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location,
click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com or calling
1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
